Effective Date: February 23, 2026
These Terms of Service (“Terms”) govern your access to and use of the PluraOS platform, including our website, web application, mobile application, CRM tools, messaging systems, and related services (collectively, the “Service”), operated by Plura Sites (“Plura,” “Company,” “we,” “our,” or “us”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and capable of forming a legally binding contract to use the Service.
By using the Service, you represent that:
You are at least 18 years old.
You have authority to bind your business if registering on its behalf.
You will comply with all applicable laws and regulations.
PluraOS provides marketing software, CRM tools, automation systems, messaging services (including SMS and email), website hosting, and related business tools.
We may modify, suspend, or discontinue features at any time without liability.
To access certain features, you must create an account.
You agree to:
Provide accurate information.
Maintain the security of your login credentials.
Accept responsibility for all activity under your account.
We may suspend or terminate accounts for violation of these Terms.
Certain features require paid subscriptions.
By purchasing a subscription, you agree:
To pay all fees listed at the time of purchase.
That subscriptions may renew automatically unless canceled.
That fees are non-refundable unless required by law.
Failure to pay may result in account suspension or termination.
We reserve the right to change pricing with reasonable notice.
If you use PluraOS to manage your own customers or contacts:
You are the data controller of your customer data.
Plura acts as a data processor.
You are solely responsible for obtaining proper consent for SMS, email, and marketing communications.
You agree to comply with TCPA, CAN-SPAM, GDPR (if applicable), and other laws.
Plura is not responsible for unlawful messaging or marketing conducted through your account.
You agree NOT to:
Violate any law or regulation.
Send spam or unsolicited communications.
Use the Service for fraudulent, deceptive, or abusive practices.
Attempt to gain unauthorized access to the platform.
Interfere with system security or infrastructure.
Upload malicious code.
We may immediately suspend accounts that violate acceptable use policies.
All software, branding, trademarks, logos, and platform content are owned by Plura or its licensors.
You are granted a limited, non-transferable, revocable license to use the Service solely for your internal business purposes.
You may not:
Reverse engineer the platform.
Resell the software without authorization.
Copy or distribute proprietary materials.
The Service relies on third-party providers, including CRM infrastructure, hosting, messaging providers, and payment processors.
We are not responsible for outages or issues caused by third-party providers.
Your use of integrated third-party services may also be governed by their respective terms.
The Service is provided “as is” and “as available.”
We do not guarantee:
Uninterrupted or error-free service.
That the platform will meet your specific needs.
That results (including marketing performance) will be guaranteed.
To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
To the fullest extent permitted by law:
Plura shall not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.
Our total liability for any claim arising out of or relating to the Service shall not exceed the total amount paid by you to Plura in the twelve (12) months preceding the claim.
You agree to defend, indemnify, and hold harmless Plura, its officers, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:
Your use of the Service.
Your violation of these Terms.
Your violation of applicable laws.
Your communications sent through the platform.
We may suspend or terminate your account at any time for:
Violation of these Terms.
Non-payment.
Risk to system integrity.
Legal compliance requirements.
You may cancel your subscription according to your billing terms.
Termination does not relieve you of outstanding payment obligations.
Upon termination:
You may request export of your data (subject to limitations).
We may delete data after a reasonable retention period.
Backup systems may retain encrypted copies for a limited time.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
Any disputes arising under these Terms shall first be attempted to be resolved informally.
If unresolved, disputes shall be resolved through binding arbitration in North Carolina, except where prohibited by law.
Each party waives the right to participate in class actions.
We may update these Terms at any time.
Continued use of the Service after updates constitutes acceptance of the revised Terms.
Plura Sites
Website: https://plurasites.com
Email: support@plurasites.com
Phone: (855) 921-2337
